We’re at the airport getting ready to head home. We have a different airline to get home and they charge extra for carry on items. Seriously? If we don’t pay, you leave all the overheads empty? You’re going to charge me to put a bag under the seat in front of me?

At this point, we just want to get home so we pay. Not sure they’re getting the the long term results they want. It seems like they’re shooting themselves in the foot. I’m not likely to fly Spirit again and I recommend you don’t. The time worked well for us, but I’m not sure it was worth the trouble.

Do you sacrifice long term value in pursuit of short-term results?