by Jim Chaput | Jan 18, 2020 | Jim's Blog
Poor Roli has a tough time communicating. I can tell when he really wants something, but sometimes it’s hard to figure out what it is. Sometimes he seems to beg for food even after he’s eaten a lot. This is unusual for a Siberian Husky and I wish he could tell me...
by Jim Chaput | Jan 17, 2020 | Jim's Blog
I previously wrote about assuming good intentions in relationships. The same advice applies to dealing with your customers. It’s time to let go of another unpleasant memory. I went in to grab a drink at an underground station convenience store. When I got to the...
by Jim Chaput | Jan 16, 2020 | Jim's Blog
When you get a craving, one of the tactics to fend it off is to delay it by telling yourself, “Maybe later.” If you wait long enough, it might pass and you will skip it altogether. Another route is to decide when you will indulge. If you decide, “I don’t...
by Jim Chaput | Jan 15, 2020 | Jim's Blog
When you’re ready to solve a problem, try simple solutions first. You may be surprised at how often simple works best. Complex solutions are best for when simple no longer works. If you find yourself in a hole, stop digging. If you’re always tired, you probably need...
by Jim Chaput | Jan 14, 2020 | Jim's Blog
As Trish and I have been reminded this weekend, acute sleep deprivation makes you feel awful. We took a redeye flight with uncomfortable seats and both felt like death warmed over most of the day. Chronic sleep deprivation in small amounts is more sneaky. For most of...
by Jim Chaput | Jan 13, 2020 | Jim's Blog
We’re at the airport getting ready to head home. We have a different airline to get home and they charge extra for carry on items. Seriously? If we don’t pay, you leave all the overheads empty? You’re going to charge me to put a bag under the seat in front of me? At...
