by Jim Chaput | Feb 27, 2019 | Jim's Blog
Does policy drive culture or does policy reflect culture? It seems to me that culture drives policy. Why else does it take so long for policy to catch up to how people feel? Laws against driving drunk were tough for a long time, but it was still a big issue in the US....
by Jim Chaput | Feb 26, 2019 | Jim's Blog
Have you ever felt like you needed a change, got a new job and then felt the same way a year or two later? Unless the problem was something about the environment you were in, changing your surroundings is often a fleeting fix. When you find yourself experiencing the...
by Jim Chaput | Feb 25, 2019 | Jim's Blog
There’s an old saying that the squeaky wheel gets the grease. Retail and hospitality businesses will sometimes give a little bit extra to cranky customers to leave them a good feeling. I sometimes think, “Am I getting penalized for being low maintenance?” This morning...
by Jim Chaput | Feb 24, 2019 | Jim's Blog
I have a theory about why some people have chronically high stress and others do not. Your tolerance for stress equals the stress you are willing to accept. A high tolerance for stress means you can feel a lot of stress and just carry on. Counterintuitively, lower...
by Jim Chaput | Feb 23, 2019 | Jim's Blog
In any job or passion I have had, there is always some tedious work to be done. if you are not willing to do the tedious stuff, you probably won’t get really good or be successful at anything. One way to persevere is to use the fun and interesting stuff to build...
by Jim Chaput | Feb 22, 2019 | Jim's Blog
Your words are a window to your thoughts. If you often use negative language, you probably have a lot of negative thinking. It takes some effort, but you can learn to think and speak positively. Luckily, each reinforces the other. Even with apologies, you can be...
